Dscout makes it pretty easy to build out diary studies and use an external recruitment panel. Instructions are located in areas that I would need help reducing the need to look for the knowledge base, and it has good error handling built in. It lets me know when there are mistakes or missing pieces and checks if im okay to move forward without filling certain information in. I have worked with customer support and they were very speedy to answer my question and thorough in understanding what I was asking. The interface is simple and clean and easy to approach. The knowledge base/support articles are also pretty helpful - clearly written and easy to navigate.

Over a year ago my team was looking to switch fro UserTesting to another testing platform for UX research. We tried out a lot of them, and dscout was just starting up their usability testing. We waited another year, and it was worth it. Very happy with the platform so far. It's very intuitive and has many options for advanced settings if needed.

It is a great alternative when you are looking for qualified individuals who are available at some point rather than going with a recruiter who may take longer and it could cost you more time and money. Also, being able to schedule the sessions within the platform and using it toconduct the interviews makes everything easier!