The best part is knowing that the customer is going to be in good hands while trying to navigate themselves through the tool. It keeps it locked down where there's no way a user can make a mistake.

Dromo was incredibly easy to implement and now we're never going back to having to manually build and maintain custom data importing functionality. Dromo saves us hours of busywork every week, since we no longer need our customer success team to constantly be in touch with customers trying (and failing) to upload new data. Implementation was quick, documentation was easy to understand, the pricing model is straightforward, and we're already seeing positive ROI 3-4 weeks after implementation. Our custom-built data importing tool was buggy and causing engineers and customer success teams a lot of grief, so we're glad to have found a tool that actually works - and means we no longer need to think about data importing. Plus, the team is great to work with - they're quick to respond and always happy to help.

We have now rolled out Dromo across our entire customer onboarding experience, and it has made our lives so much easier. Implementation was a breeze, our customer success team is wasting less time on fire drills, and our developers can focus on innovation again. Most importantly, our customers love the new experience!