Dovetail has immensely sped up my analysis workflow. The tool really aims to help stitch together all of your data sources, streamline your process, and reduce time-consuming tedious tasks -- so you can focus on the truly challenging and fun part, the actual analysis. I love being able to easily lump lots of different data sources together and see themes across them. I love the ability to directly tag video transcripts and quickly find and re-play key moments from study sessions.

I love how quick and easy it is to upload records and videos, which are then beautifully transcribed, and so easy and intuitive to tag. It's been so great to have all my research in one place and searchable by the tags, which are a really useful feature for research synthesis.

- Everyone in our Organisation has automatic viewer access, for free! And with this free access, everyone can comment on research and @ people meaning that we can have our whole organization engaged in the research and aligned on the outcomes - The tagging system is so flexible. I tag as I go typing longer, more descriptive tags during the first pass. I then return to my tagboard and simply drag and drop (so easy!) to merge the different tags together, and rename the tag to something shorter. Then automatically, that tag name is updated everywhere, no Command+F required! And you can create Extension Tags to go across multiple projects, enabling you to easily synsythise many different projects insights together - When you tag the video/audio transcription, it AUTOMATICALLY CUTS THE VIDEO. I cannot stress how valuable this has been! Regardless of which transcription tool you use, you have always needed to scrub the video separately (and honestly, who has time for that?) in order to get the voice of the customer directly to the stakeholders. All I have to do now is upload my video, press 'transcribe', tag it and voila! The video is cut and I can share it straight away, all in a matter of minutes! If I'm preparing for a meeting, I'll just make a tag called 'Monday's meeting' and playback all my selected highlights together, so quick and easy. - Dovetail supports several Zapier integrations, so we have all our company Typeforms (surveys) dropping straight into dedicated, 'feature' based columns with a Dovetail project. From here, the PMs and Designers can tag that feedback with the same Extension Tags they use for their other projects, ensuring they're getting a rounded perspective on their issues by seeing the typeform and 1:1 feedback together - Dovetail has a Data tab in every project where you can see the amount of feedback tagged and identify trends. It has allowed us to surface trends we didn't know about as we were going off 'instinct' rather than hard numbers before. - One key thing that sets Dovetail apart and why we choose to pay a subscription to them every month rather than any other company: is that they truely are innovative and customer-obessed. Last I checked the whole team (small but mighty) rotates through the customer support position -so I have received personal replies to feedback from the whole team, including their Founder & CEO. If they don't have a certain fetaure right now, I can guarantee they're working on it. Can't wait to benefit from all the smart solutions upcomming onbtheir roadmap, to make my research process even more efficient.