1. Streamlined Research Documentation: We were able to organise and manage our research documentation from Confluence to Dovetail in a more efficient way across teams, to make sure everyone has access to the latest information, but also in an accessible way (no long confulence tables anymore) 2. Enhanced Visibility: We reduced "information silos", because Dovetail creates visibility into what other teams are working on, forstering knowledge sharing. 3. Learning Opportunities for non-UX-Researchers: Colleagues who did not learn UX Research, can indirectly learn to work with qualitative data. They can use familiar methods from qualitative content analysis, e.g. tagging and using fields to organise research data meaningful. 4. Quick Deliverables: Dovetail really enabled the creation of quick deliverables for stakeholder communication. E.g. small highlight videos from user interviews can be shared via Teams channels, and even a CSAT data analysis is possible if the right ways are applied. Pat and other colleagues from Dovetail are also super helpful if we have any topics to address with customer support ❤️!

Easy to use UI and easy to search through feedback reports.

Dovetail have done an amazing job of tackling some of the most tedious aspects of qualitative research and analysis, which allows me to work faster and deliver more tangible and engaging insights to my stakeholders and clients. I'm particularly looking forward to using some of the recent features which support stakeholders to self-serve insights even more smoothly. They're clearly listening closely to their own customers and continuously improving and evolving their product.