I liked Dovetail HR customizable workflows, strong case management capabilities, and reporting features that help HR teams manage employee relations and track performance more effectively. I loved the ability to integrate with other HR systems and the detailed analytics tools also stand out as key benefits, allowing for data-driven decisions.

Dovetail is a very easy to use solution that allow our business users to create a ticket for the HR business area to review and take action. this can be via an E-mail, Phone call or via the self-service option. The Solution also allows the HR Business area to manage cases easily and effectively with the easy to following processes and how the data is displayed. The customer service is at a very high level and the communcation is at a great level so that everyone is aware of what is going on. service reviews are carried out with great detail and you are mad to feel like you are cared about

The easy to use interface, the implementation was super smooth, and its more robust than it appears.