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dominKnow

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38 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
1997

Profile Name

Star Rating

23
9
2
2
2

dominKnow Reviews

Review Filters
Profile Name
Star Rating
23
9
2
2
2
Ellyn S.
ES
Ellyn S.
Senior Instructional Designer at Lockheed Martin
11/12/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Lots of design options, little support for effective re-use

While the built-in interactions have limited usefulness, the access to underlying code/language makes anything possible. Crowd-sourcing information is an interesting approach, but would be more effective if only correct information (or questions with good answers) are available in searches. The documentation could be more explicit and easier to find. I must note that I am on an enterprise-hosted instance, so we are not always on the most recent software version which adds a big nuisance factor to the dedicated and versy responsive customer service/tech support people.
PG
Patricia G.
10/04/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Workaround | One

Various tools to choose from. Number of features.
Sebastin F.
SF
Sebastin F.
Instructional Designer at College of American Pathologists
09/29/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great product, with a fantastic team that stands behind it

dominKnow met all our our requirements for create mobile responsive eLearning content. Though we also the Articulate 360 which includes Rise that can author mobile responsive courses, Rise is very limited in terms of custom interactions, reporting needs, xAPI support and data that we can capture from those courses. I see dominKnow as a very good combination between Storyline (custom interactions & other capabiliites) and Rise (mobile responsive content). Beyond this, what sets this vendor apart from the others is the excellent support, and the great team that stands behind their product. From initial training to any troubleshooting that we needed, we've gotten the fastest response and the most helpful support from dominKnow. And unlike Articulate where we can submit a bug or a feature request and have to wait for years for them to prioritize and implement them (one issue & feature I submitted have been in their queue for over 4 years, with many others voting on it), dominKnow team closesly collaborates with you to understand your issues, or ideas and then either implements those changes or follows up with you later once those changes/fixes have been made (usually within a month or two the most!). I especially would like to call our their SVP, Dr. Paul Schneider for the personalized attention and help he's provided to our team, especially during some issues we recently came across with integrations with our new LMS. He went above and beyond and offered to jump on calls and emails as needed to help us get things sorted (the issue turned out to be from the LMS vendor side, not dominKnow). So, kudos to the whole dominKnow team!

About

Contact

Phone:
613-800-8733
HQ Location:
Ottawa, Ontario, Canada

Social

@dominKnow

Award Winning Content Authoring and Learning Content Management System (LCMS)

dominKnow is a cloud-based learning content platform that helps organizations create, manage, and deliver training at scale. Built for collaborative teams, it enables multiple contributors to author, review, and maintain learning content in real time while reusing and sharing content across projects and audiences. The platform supports a wide range of learning experiences, including structured eLearning, responsive content, and software simulations, all developed from a single source and delivered across devices and environments. Content can be published to LMSs or delivered dynamically as web-based learning and performance support, making it easier to keep training current without duplicating effort. With centralized content management, AI-assisted translation workflows, accessibility support, and flexible publishing options, dominKnow helps teams reduce maintenance overhead while delivering consistent, engaging learning experiences globally. Proudly Canadian, dominKnow has been supporting Enterprise customers for over 25 years.

Details

Year Founded
1997
Ownership
Private