Unlimited responses and unlimited forms was the reason we went with Smore. But it was worthwhile to purchase Smore over using Google Forms for free because 1) it has very good analytics, 2) people are fed up with Google forms and never fill it out, so presenting something that looks different works very well, 3) the UX is very smooth.
Smore is phenomenal. It looks absolutely fantastic. And a little customization goes a long way. With such little resources, you can build a sharply impressive tool that can pierce through the survey fatigue and engage your customers. We are a very branding-sensitive team, and being able to build a survey that looks this gorgeous was the biggest satisfaction we got. On top of that, because our customers love it too, we can deliver a better customer experience.
I need a survey tool that measures the drop-off rate per question and duration time. I looked for a solution that had these two features, found Smore and decided to use it without doing any further research becaue it looked great. And it has been great. It has everything I need and so far, I haven't really found anything to be missing.
+ I really like their new hidden field feature.
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