We have been using DocuSketch for just under two years now, and it has been a game changer for RMC. The greatest value for us where we’ve seen a positive ROI is in the amount of time it saves. Our Project Managers and Directors are able to spend minutes instead of hours on-site (and at the office for some sketches) documenting, which frees them up to focus on other crucial areas of their project management. The timeline tool is an amazing feature. You can perform your initial scan on the first day showing all building materials in place (as well as drying equipment). Your next scan can be a post-demo tour prior to handing over to your construction team, who can then perform multiple scans showing all phases of repairs up to completion. This is great for clients who are not able to visit the site on a regular basis to view progress for one reason or another. The photos and notes tool is a great feature as well. You can add photos/videos taken with your smartphone to any area of the scan, to document things like the source of loss, pre-existing damages, or add a video walkthrough explaining damages or suggested methods. One more thing I have to mention is their phenomenal customer support team. Rob McCallum and Todd Sangid are great resources for us to assist with any questions or requests we may have, and their help desk is very efficient in responding when our team needs it.

The efficiency and how quickly you can map out a room into an Xactimate sketch. Saves significant time and resources.

Excellent product and service for use with property emergency services (loss as a result of water, fire, mold, biohazard) as well as construction services. We initially bought two devices to use with the larger projects and purchased four additional devices to use with all our projects.