- The customer service is next-to-none. They respond almost immediately with very insightful solutions, often going beyond what we asking or pointing out potential pitfalls of an approach. - We are able to have extremely complex survey designs, including preloading of previous surveys. - The product ties in well with Stata, with some basic do-files already created for reshaping and labelling. - The team continuously improves the product, taking into account user feedback. In the past year, the product has become very user-friendly, with the improvement of error messages, new export options, and fewer restrictions on changes to "live" surveys. - Enumerators can use the tablet software in French. We also translate our survey in 3 languages, and you can easily switch languages during the survey.

One click hassle free setup. Amazing ODK plus features with great support. Customized billing plans for organizations like us. Good discounted price. Excellent data security and new UI interface with loads of features.

This service is excellent in areas where it counts the most for a CAPI implementation: a reliable platform for online data collection. "Reliable" to us means zero data loss, zero downtime, and flexible survey instrument design. As far as tech documentation is concerned, it is ODK-based so, on top of its basic help content, we can tap on existing ODK resources for additional help if needed, but this is rare.