The best feature of the product is that it is easy to use. I became proficient with it in less than an hour. I was able to start authoring our help the same day.

I was able to create a Help file that mirrored my user manual. HelpSmith organized my help information clearly and easily. Edits are a breeze and it keeps everything together for me in one place.

Its easy to get along with HelpSmith - even new users can get up to speed intuitively to produce content. We have used the product for years for our product help documentation and will continue to do so