Tracks the effectiveness of your online and offline advertising campaigns with call tracking, route to multiple call centers with call routing, generate greater response with memorable 800 numbers, and easily understand the results with unified data reporting.
Call centers tend to report data differently, making comparative analysis difficult. RoundTrip solves this issue by providing seamless integration and consolidating data uniformly into a single report. The sales data is imported into CallView360, allowing easy access to the information.
AccuRoute intelligent call routing allows you to easily route calls with complete control. Now you can implement custom solutions for all of your call routing needs, maximizing your ROI as well as your customer satisfaction. Create as many routing profiles as you need, and make key routing definitions with just a few mouse clicks. Call routing is more than just a technology; it’s an advanced solution for optimizing call performance campaigns.