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Diabolocom

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23 reviews
  • 1 profiles
  • 12 categories
Average star rating
4.3
Serving customers since
2005
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Diabolocom Reviews

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15
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5
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AN
.
01/22/2025
Validated Reviewer
Verified Current User
Review source: In-app

Bonne

la visibilité sur les faits et gestes des personnes connectés
Carmen M.
CM
Carmen M.
01/21/2025
Validated Reviewer
Verified Current User
Review source: Organic

Proyecto orientado a nuestro negocio, entendiendo nuestras necesidades

Trato cercano, directo y ágil, entienden y personalizan perfectamente la herramienta al negocio particular.
AN
.
01/08/2025
Validated Reviewer
Verified Current User
Review source: In-app

Intéressant

La création et gestion de campagnes d'appels. Les SVI sont simples à créer. Les supports de formation sont clairs et complets. Les mises à jours sont régulières. Les Project manager sont compétents et à l'écoute.

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HQ Location:
Paris, FR

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What is Diabolocom?

Diabolocom is a cloud-based communication platform designed to enhance customer engagement through integrated voice, chat, and email solutions. Catering primarily to businesses, Diabolocom offers tools for contact center management, enabling organizations to streamline customer interactions and improve service efficiency. Their platform is user-friendly and supports advanced features such as analytics, reporting, and automation, helping companies optimize their customer support processes. For more information, visit their website at https://www.diabolocom.com/en/.

Details

Year Founded
2005