DeskAlerts allows our company to notify users with a desktop "toaster pop" message for outages, upgrade notices, and other important events. This software is used daily for our Network Operations team and keeps our customer service reps up to date on outages to support our customers. The software is straightforward to implement and integrates with Active Directory with ease. All of our implementations have come with the assistance of DeskAlerts support, who although are not in a local time zone, make a concerted effort to deliver a reliable service experience.

It's really useful being able to alert all of our store colleagues of an issue when it happens. This means that it reduces the number of calls into our service desk.

Very quick and easy way to send all type of alerts to everybody in the business, and more effective than emails.