Best Software for 2025 is now live!
Product Avatar Image

DesignNBuy

Show rating breakdown
44 reviews
  • 3 profiles
  • 3 categories
Average star rating
4.1
#1 in 2 categories
Grid® leader
Serving customers since
2009

Profile Name

Star Rating

33
7
1
0
4

DesignNBuy Reviews

Review Filters
Profile Name
Star Rating
33
7
1
0
4
PM
Pradeep M.
10/09/2023
Validated Reviewer
Verified Current User
Review source: Organic

Design0 is a must for every Web To Print Business

I have been using Design0 for two years and recently we upgraded to 1.7. I must admit that DNB team has addressed 90% of the requests we raised in the past months. The Design0 works as a complement to our website. The new features added in the new Design0 1.7 are meticulous. We were slightly concerned about the upgrade as our current business might be affected. Here comes the Project team who upgraded us in 3 weeks, no bugs were reported. After the delivery, we got an extended period for UAT, which relaxed us as we could review and test the new Design0. After handing it over to the customer team we were attended by the CSM Deepak. He made sure all our previous integrations were working as they were. He checked all the checks before putting it live. It all happened in the blink of an eye. Our existing business website was kept live with the older Desogn0. Once we got approval all the integrations were completed in a day and guess what, we were taking orders through the new Design0 1.7. Truly this team has worked hard and the customer made sure I have no unanswered questions. Re-trainings were arranged so that we can get familiar with the new Designo0 1.7. Thank You everyone you are always of great help!
Reymond H.
RH
Reymond H.
--
10/05/2023
Validated Reviewer
Verified Current User
Review source: Organic

Great experience with the Customer Success Team!

Design'N'Buy provides the best tool for customizing products in a webshop that we have found on the market! Our company have spent years and a great deal of money to find satisfying solutions for our customers' needs, now we have finally found what we've been looking for! Design'N'Buy offers all the features needed for us and as a bonus there are additional useful features that we had not thought of on our own. We are also very pleased with the excellent and fast customer service!
IC
Innocent C.
09/28/2023
Validated Reviewer
Verified Current User
Review source: Organic

CS Team won't leave you alone and they care about you!

We signed up for the AIOD a few years back. Initially, I would say it was tough to understand these people. Some time I was banging my head where I had moved. Gradually, I experienced improvements in this company. Language was a very big challenge in the initial days. It's been more than 3 years since we have been using this software. Though we are at license. Doing our business in Africa. For the last year, I saw a lot of improvements in the team. I don't know what happened but I am happier than before with the team. On-time resolution, no delay follows up. The customer team is at par and they don't leave you. The new team makes sure your work is completed and takes feedback after the ticket is closed. Their new initiatives are customer-centric. I referred two of my business mates and guess what they got the work completed in 2 weeks only. I am jealous. The customer team does not even listen to you, they understand, talk, and find a solution. Now, I see a long way for this team. Miles to go. Really Happy with the Designnbuy team. Kudos to all of you especially the Customer team. They really care for you. World-class customer-centric team. You can be lazy but they won't stop connecting with you until you start acting. Surely, that's what Indians are known for. Their Customer team tagline of Vasudhaiva Kutumbakam killed it. Good job.

About

Contact

HQ Location:
Dallas, TX

Social

@designnbuy

What is DesignNBuy?

At DesignNBuy, we make it easy for print businesses to sell personalized products online. Our web-to-print solutions help you simplify order customization, improve workflows, increase efficiency, and boost sales. Whether you print photo products, packaging, signs, or wide-format prints – we’ve got you covered.

Details

Year Founded
2009