Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.
DeSelect is a great tool to simplify and speed up the process of using SQL within MC, which for me is a must to get the most out of the platform. The support team is also very knowledgeable on MC overall and is always happy to help!
Our users dreaded the idea of having to learn to write SQL queries and were delighted with the drag-and-drop functionality of the platform. The people at DESelect are first class all the way. A great service delivered by great people ... what is not to love?
DESelect makes it so easy to onboard new employees to Marketing Cloud. Forget the old days of querying with SQL. The interface is easy to use and so simple to drag and drop. Forget about complicated automations and data extension updates.
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