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DESelect

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14 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2019
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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DESelect Reviews

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Star Rating
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MM
Mrinal M.
07/12/2023
Validated Reviewer
Verified Current User
Review source: Organic

Amazing and easy to use tool

DESelect is so easy to use and it's a great tool for our company! I use it almost every day and I like the fact it doesn't require a complex code. It also gives more space to work around behavioral data. It's very innovative and I highly recommend it!
KT
Karina T.
07/11/2023
Validated Reviewer
Review source: Organic

Great tool!

DESelect has been great for our company! Not only it's easy to use and it's user friendly, but also it allows us to speed up the process with our tasks and doesn't require complex code. The support team are easy to talk to and always there if we need them.
NP
Nicolas P.
07/11/2023
Validated Reviewer
Verified Current User
Review source: Organic

Must have tool for Marketing Cloud

DESelect has changed how we use data across our organisation. It simplifies SQL queries with its user-friendly interface and allows us to perform tasks that cannot be actioned with out-of-the-box Marketing Cloud. Additionally, the support provided when we have questions is unlike any other software provider I have worked with. They are quick to answer and more importantly, always on hand to provide solutions.

About

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HQ Location:
Antwerp, Flemish Region

Social

@deselect_app

Details

Year Founded
2019