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Derdack

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96 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
1999

Profile Name

Star Rating

86
12
0
2
0

Derdack Reviews

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Profile Name
Star Rating
86
12
0
2
0
Keith R.
KR
Keith R.
Infrastructure Architect at Canadian Pacific Railway
12/13/2017
Validated Reviewer
Review source: Organic

Enterprise Alert - a solid tool in the toolbox

Enterprise Alert delivers the right information to the right people, in the most convenient and effective way. It has become a foundational part of our services toolkit, handling dispatch, escalation and tracking of alert notifications and responses. It's ability to use multiple alert sources and messaging channels, including mobile, align it with our architecture and positions it as a key member of our internal collaboration capabilities. The tool is used both inside and outside of IT. Vendor support is very good, with them very responsive to both discovered issues and potential product enhancements.

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HQ Location:
Potsdam, Germany

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@Derdack

What is Derdack?

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Details

Year Founded
1999