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Derdack

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96 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
1999

Profile Name

Star Rating

86
12
0
2
0

Derdack Reviews

Review Filters
Profile Name
Star Rating
86
12
0
2
0
David Y.
DY
David Y.
Infrastructure Operations Manager at Gift of Hope Organ & Tissue Donor Network
04/11/2018
Validated Reviewer
Verified Current User
Review source: Organic

A great business partner that understands the complexities of alert notification

They are continually improving and taking feedback from customers. In this arena of notifications there are so many possibilities with today,s mobile connected world and Derdack is there helping you implementing these technologies to insure your end users are getting the notification when and how they want.
PD
Perry d.
01/25/2018
Validated Reviewer
Verified Current User
Review source: Organic

Derdack Enterprise Alert as primary alerting system

The fact that Derdack keeps on chasing the 24/7 support engineer when he doesn't directly answer makes us never break the SLA of our support contracts. Besides this, the possibility to connect to SCSM, SCOM and OMS gives us everything we need.
Nico D.
ND
Nico D.
M2M communication expert, Targeted Alert Notification for IT, Fire and technical alerts, internet in vehicles
01/24/2018
Validated Reviewer
Review source: Organic

Enterprise Alerts fits in all verticals

That we can implement it in different verticals and are not limited to IT. We installed Enterprise Alert in the financial sector, government organizations, hospitality,..and for different kind of applications.

About

Contact

HQ Location:
Potsdam, Germany

Social

@Derdack

What is Derdack?

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Details

Year Founded
1999