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Derdack

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97 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
1999

Profile Name

Star Rating

88
12
0
2
0

Derdack Reviews

Review Filters
Profile Name
Star Rating
88
12
0
2
0
John S.
JS
John S.
Director of IT at CIO Technology Solutions
01/25/2023
Validated Reviewer
Review source: Organic

Great for notification of high-priority alerts ad communication in outages!

Alerting that is audible regardless if you have your phone on silent. You never have to worry about you or your techs missing a MISSION CRITICAL alert. The ability to integrate with ticketing systems such as CW Manage is excellent to have correspondence within the SIGNL4 system time stamping correspondence and response times to issues is great.
JI
Jonathan I.
01/25/2023
Validated Reviewer
Review source: Organic
AD
Arthur D.
01/25/2023
Validated Reviewer
Verified Current User
Review source: Organic

Just what we needed for our on-call team

We have a team of in-house claim response agents. Signl4 allows us to schedule users to be on-call, and can alert via the app, text, and phone call. We can build out the on-call schedule ahead of time so the change in shift is seamless.

About

Contact

HQ Location:
Potsdam, Germany

Social

@Derdack

What is Derdack?

Derdack is an innovation leader in automating critical notification and communication workflows, in communication-enabling applications and in mobilizing incident management. Founded in 1999, Derdack has its headquarters in Glen Allen, Virginia, Potsdam, Germany and Bern in Switzerland.Derdack’s helps enterprises and global services organizations in over 50 countries and in all verticals to automate and centralize alert notification processes. It provides customers with the ability to reliably distribute critical information to the right people and to respond to critical incidents and emergency situations before they can impact business continuity and customer service levels.

Details

Year Founded
1999