Response Coordination & Multi Casualty Incident Support.
FirstResponse911 automatically transfers call data to secondary PSAPs, fire-rescue, or private ambulance providers with required acknowledgement of receipt. FirstResponse911 is configured to continuously monitor the CAD, including notes, and automatically notifies the EMS provider as the call progresses with critical information (e.g., address change, priority change, or a violent scene). The automatic transfer of call data has proven to save 1,000s of dispatch hours annually by eliminating manual contact between 9-1-1 call centers and responding agencies.
RTEAM is a real-time solution that provides a powerful user-managed tool to create alerts and exceptions.
DataWatch911 is a comprehensive 911 system management solution that provides real-time Emergency Medical System (EMS) analytics, reports and actionable insights into resource performance, incident response and Computer Aided Dispatch (CAD) system performance.