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Dashcord

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3 reviews
  • 1 profiles
  • 4 categories
Average star rating
3.8
Serving customers since
2012
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Category
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Dashcord Reviews

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Dona Hrudaya L.
DL
Dona Hrudaya L.
WE ENHANCE CUSTOMER ENGAGEMENTS WITH AUGRAY'S CUSTOMIZED XR(AR/MR&VR) MARKETING SOLUTIONS.
06/09/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Dashcord review

It's automatic & the manually updates are not required
Sean S.
SS
Sean S.
Experienced manager of sales, manufacturing, and distribution
05/12/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Industry leading solution with great support

Integration with sales force is really solid. No worries that you'll have to manually transfer info from one to another.
SS
Sean S.
06/17/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Works well with sales force

Integrates with CRM and adds marketing functionality. Marketing has been something we're lacking

About

Contact

HQ Location:
Melbourne, Australia

Social

@dashcord

Details

Year Founded
2012