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CustomerSuccessBox

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134 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.5
Serving customers since
2018
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103
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CustomerSuccessBox Reviews

Review Filters
Profile Name
Star Rating
103
25
4
1
1
AZ
Ashley Z.
10/24/2019
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use and continues to improve

The support staff is great with quick responses to any issues or questions we have.
Luiza M.
LM
Luiza M.
Customer Success Manager na Pipedrive
10/22/2019
Validated Reviewer
Verified Current User
Review source: Organic

Information and Management in the same tool.

The amount of information that the system is able to inform us, from integrations made with our system. We have easy access to customers who are engaged with our tool, in a very visual way. Separated by "health scores".
Angela E.
AE
Angela E.
Customer Success Manager at Pipedrive
09/26/2019
Validated Reviewer
Verified Current User
Review source: Organic

One tool to have updated data about your accounts, easy to use and understand.

You can see in one place, all the information of your account, frequency of usage, most used features, people in the team that are and aren't using the product. Helps you discover customer and user insights of usage. Helps understand how the user approach to the product and predicts risks accordingly.

About

Contact

HQ Location:
San Francisco, California

Social

@CustSuccessBox

Details

Year Founded
2018