CustomerSuccessBox
134 reviews
- 1 profiles
- 3 categories
Average star rating
4.5
Serving customers since
2018
CustomerSuccessBox Reviews
AS
Anil S.
Customer Success / Client Servicing / Customer Engagement / Enterprise Account ManagementI'm lovin it !
I like the UI and the speed of the software. And, the Customer Support team is super energetic and amazing TAT.
AB
Ayush B.
Good but there's a room for improvement!
1) Easy data sync with our Sales-CRM
2) Can create a custom task, alerts & workflow for the CSM
3) All communication i.e. email, chat, issue tickets gets synced with the account and it's easy for reporting
4) Good support team
SA
Shalini A.
CSB- Review
The best feature is the dashboard and the high-level customization that can be done by users.
The playbook feature is beneficial and this app helps monitor the overall relationship with the customers.
About
Details
Year Founded
2018
Website
customersuccessbox.comHunting for software insights?
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