I like how CustomerScore works. When we implemented their solution, we immediately started to see where we had high potential for customer churn. It also provided us with other valuable insights about our product. Based on data from CustomerScore, we decided to introduce new features to our platform that deliver continuous value to our customers, and we started noticing a significant difference. Without CustomerScore, we wouldn’t have identified the issues in our platform.

Customerscore.io helps us fight churn and identify which accounts are not engaged and likely to churn. We don't have a luxury to have CSMs for thousands of accounts and we need help to do this work in an automated and preventative way. With their features, like segmentations, filtering, scoring—customerscore.io is the solution for our problem. And of course, the platform is not only helpful for fighting churn, but it's also useful when identifying upsell opportunities. It's super easy to use, integrate and implement. The team behind it amazing as well.

What I like best about CustomerScore.io is how user-friendly it is, combined with its great features and helpful support. The platform is easy to set up and use, making it simple to integrate into daily workflows while delivering valuable insights.