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Customers.ai

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394 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

378
20
2
0
6

Customers.ai Reviews

Review Filters
Profile Name
Star Rating
378
20
2
0
6
Chris D.
CD
Chris D.
11/24/2021
Validated Reviewer
Verified Current User
Review source: Organic

Mobile Monkey is my marketing automation all in one tool.

My imagination is the only limit! The tools built in help me build out automations to serve my customers, invite them to special offers, generate sales, all while making it fun. I've tried chat bots from other companies, which ended up just being annoying to customers. Plus the integration to Instagram DMs, plus SMS, messenger, etc. and it works great with my email automations as well. I just want my social media to be dialed in and ready to handle the messages after I post viral videos, so that I don't lose the opportunity to connect with my audience. Mobile Monkey accomplishes all of that and more, and it's not clunky and pesky like Mamychat or even facebooks own messenger automation. The team at Mobile monkey has been awesome, and that has played the biggest role in all of this. They're helpful, and they want me to win, which definitely has me permanently switched to them for good.
Alejandra G.
AG
Alejandra G.
11/23/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Amazing Customer Service!

I implemented this chatbot connected with Facebook and the website for a previous client and didn't know anything about chatbots. Thanks to the agent in charge of my account, Raquel Bartolome I learned a lot. She was very patient and taught me how to create a flow that made sense in English, which I translated into Spanish. Great service, a great tool for automated messages that save time and keep the conversations going!
Denzil M.
DM
Denzil M.
Public Education Institute at The Immigrant Learning Center, Inc
11/18/2021
Validated Reviewer
Review source: Organic

Mobilemonkey is an SMS marketing tool that every marketer deserves

What started as a search for a chatbot turned into finding the most amazing marketing tool I’ve ever had the pleasure of using for my business. MobileMonkey automated our Messenger and web chat, and that was great. But we then started looking into its other features and realized that it did so much more. SMS marketing is still one of the best ways to market your business, even better than email marketing in some respects. After all, people will always take a look at their phone whenever they receive a text message, while most people just read their emails in the morning and never look at their inbox for the rest of the day. Therefore, SMS marketing is crucial for our business. MobileMonkey takes SMS marketing to the next level. You can use magic keywords with it, which makes your SMS messages a whole lot more interactive. You can also have a customer chat widget on your website that integrates with Facebook Messenger and SMS at the same time, which is absolutely incredible. And, of course, it lets you put in your SMS list and immediately be able to market to those leads. What makes all those features worth getting into is the OmniChat feature. You get an inbox for all your chat platforms, including SMS. We can’t think of living without it anymore. How we used to do things before we found MobileMonkey now feels like the stone age, and we get analytics here as well that tell us if what we’re doing is actually making a difference.

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HQ Location:
Boston, Massachusetts

Social

@CustomersAI

What is Customers.ai ?

Customers.ai is a customer engagement and analytics platform that leverages artificial intelligence to help businesses enhance their customer interactions. The platform provides tools for personalized marketing, customer insights, and automated communication, enabling companies to improve customer satisfaction and drive growth. By utilizing data-driven strategies, Customers.ai aims to optimize customer experiences and foster long-term relationships.

Details

Year Founded
2018