Among lots of things the user-friendly interface has made it more easy to use and the things I liked most that is its automation chatboot that make it useable to those who are new to use it.

As a client's solution team manager for our company, I've used several marketing automation tools over the years. What I like best about MobileMonkey is its focus on Messenger marketing. Since we started using MobileMonkey, our open rates and click-through rates have increased significantly. And our customer support team loves it too because they don't have to field as many questions from confused customers. What I also like is that MobileMonkey integrates with other tools that we use, like our CRM and email marketing platforms. This has helped us streamline our processes and workflows.

I'm able to resolve our team paint points in responding to a number of Instagram comments and DMs using Instachamp. It's helped with our efficiency in a number of support requests and overall customer engagement.