I learned about Customers.ai through an affiliate I follow when I was looking for a tool to help my newish business find customers and potential partners. I decided to give it a try and quickly saw its value. The platform is very easy to use and has a clear interface that makes figuring out the tool simple. One key feature I appreciate is the visitor identification function. It shows me detailed data on who visits my website. I can see which pages each person looks at and what games interest them. I also use visitor tracking to tell if a visitor is new or returning, which is very helpful for our lead development process. Another strong point is the segmentation functionality. It’s very easy to create custom audiences and lists based on geographic areas, which is good for targeting our customers in specific regions. This geo-segmentation is perfect for our localized marketing efforts. Customers.ai also integrates nicely with HubSpot. I like that I can sync the customer data and get enriched contact information into my CRM. I have used several marketing intelligence tools before but none have given me this level of data. It fits naturally into our workflows and has improved our lead development and customer acquisition process. I highly recommend it to any business looking for an easy-to-use marketing solution with strong visitor identification and segmentation capabilities.

I'm really impressed with how Customers.ai gives me an actual view of the entire customer journey (not like GA or other tools I've tried). It shows every page a visitor checks out, which emails they open, and even tracks when they make a purchase. I have never seen that with other tools. This level of detail has been great for our email retargeting campaigns. I don't usually write reviews but after trying several performance marketing tools over the years, I have to say this one stands out. It’s super simple to set up, easy to use, and they keep releasing new features! They even adjusted the pricing recently, which is a big plus. In terms of ROI, it's working really well for us. In the first three months, we saw an extra $20K in revenue -- pretty sweet. I'd say what I love most is that it gives me real data that is accurate. I can see exactly what our audience is doing, which campaigns are working, and where I need to adjust. This tool has become a key part of our marketing strategy and I'm happy with the results it's been delivering.

Excellent team. Very knowledgeable. Great experience overall.