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Customer.io

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734 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.4
#1 in 2 categories
Grid® leader
Serving customers since
2012
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488
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9

Customer.io Reviews

Review Filters
Profile Name
Star Rating
488
214
19
3
9
KM
Krishna M.
04/15/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Setup, Clean Interface, and Powerful Targeted Messaging

What I like most is how easy it is to set up and send targeted messages. It gives good control over who receives what, and you can create different flows without much confusion. I also like that it works well with data, so messages feel more personal instead of generic. The interface is clean and once you get used to it, managing campaigns becomes pretty smooth.
Brijesh K.
BK
Brijesh K.
04/14/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Email Campaigns, Needs Segment Improvements

I like that Customer.io's simple and easy-to-use interface gives me an edge in creating new email campaigns very quickly. I also appreciate how we have integrated our platform with Customer.io so it automatically gets the user data.
Erce E.
EE
Erce E.
04/14/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Fast-Paced Updates, Great Dashboards, and Easy-to-Implement Workspaces

Fast paced updates and consistent advancements. New dashboards are also looking good. Different workspaces and communication channels are easy to implement

About

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HQ Location:
Portland, OR

Social

@CustomerIO

What is Customer.io?

Create personalized customer journeys that engage and convert with our versatile customer engagement platform. Scale, flex, and innovate at your own pace. Because when powered by data, your messages lead to meaningful relationships.Deliver meaningful interactions: Make every message relevant by building unique customer interactions across mobile and web using email, in-app messages, SMS, and push notifications.Designed to help you scale: Manage all your messaging in one place with a platform that seamlessly integrates with the tools you use every day.Data without limits: Put an end to data silos by easily moving real-time data from source to destination and crafting campaigns with unlimited profile attributes, events, or actions.

Details

Year Founded
2012