Product Avatar Image

Customer.guru

Show rating breakdown
13 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.6
Serving customers since
2016

Profile Name

Star Rating

10
3
0
0
0

Customer.guru Reviews

Review Filters
Profile Name
Star Rating
10
3
0
0
0
Karel Z.
KZ
Karel Z.
12/22/2021
Validated Reviewer
Review source: Organic

Great NPS tool

Super fast setup, competitive pricing, great customer support
Melissa A.
MA
Melissa A.
American Animal Hospital Association
08/14/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great for tracking purposes

It’s ability to track customer satisfaction and show potential room for improvement really help enable a business to stay on top of their product
Josh S.
JS
Josh S.
Army Veteran | Director Customer Service & Operations | Learning & Development | SaaS, Health Care, Technology, Retail
05/05/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple to setup and love the NPS style survey that's embedded in the email

I love that it is easy to create the email with our logo. I also like the fact that the user can click the nps rating score right in the email without having to go to another site. This makes it easy for them to respond. I also like the automated thank you email that can be sent after. The user interface is extremely easy to use. It took me only a day to get the survey setup. I was then able to test internally and had to make minimal changes.

About

Contact

HQ Location:
N/A

Social

Details

Year Founded
2016