Customer Support for SharePoint is an application that effectively captures, tracks, and manages customer service requests. Agents can assign, manage, route, and resolve customer support cases across all media including phone, email, mobile devices, and Web.
With Request Manager you can manage and track requests across a departement or an entire organization.
AMS for SharePoint is a fixed asset management software that gets a spectrum view of users assets with reporting capabilities. It automates tasks, such as recurring maintenance orders, or that can be manually generated one-off tasks.