The speed and friendliness of their responses to our concerns.

Team was fantastic during on-boarding process, there were a lot of challenges with our data that was spread out amongst many disparate systems that they were able to organize and make meaningful.

To be honest, we have been looking for good recommendation engines and software for a long time. Either the support wasn't there, or the integration was too complex, or simply the recommendations were not really good... With Crossing Minds, we hit the jackpot. Incredible team, insane support, recommendations, and impact on our KPIs that go beyond all of our expectations across not only product but also content (blogs and emails).