The completeness and the comprehensiveness of the report. The quality was tremendous and they were able to garner a lot of additional insight from the customer than we would have been able to get as a sales team (or even the company).

Having owned my own Healthcare Consulting Practice, I tend to evaluate people on whether or not I would hire them for my own company. I would either hire you or I would not and not many people make the cut. However Lance Davis and Nicole Andrews most certainly do. It goes beyond just their knowledge of your platform and the Win Loss industry which is in and of itself outstanding. They are a shining example of the best in customer experience and client satisfaction. We have gone through a difficult transition over the past couple of months and they have both bent over backwards to accommodate our many meetings and repeated questions.

The people at Primary Intelligence genuinely want to help us understand why we win and why we lose, and bring innovative ways to gather the feedback we need to get a clear picture.