Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.
the flexibility of the tool is great. I like that in most cases it's easy enough to be used by the content writer and does not necessarily require a web author to be able to use
It is scalable for any size of association and site needs. It is an exceptionally stable CMS. It works with various sorts of working frameworks, for example, Windows and UNIX (Linux and solaris). Underlying php structure gives sublime extensibility and can be used to create hand crafted answers for big business level customers, partition of substance and configuration.
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