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CoreMedia

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15 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.0
Serving customers since
1996
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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CoreMedia Reviews

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Dipika A.
DA
Dipika A.
Brand Group Director at Horizon Next
01/04/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Core Media System for Data Reporting

Quite simple to Figure out and easy to export excel data.
Melinda H.
MH
Melinda H.
Builder of diverse, inclusive teams and customer-first digital experiences
09/25/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

So far so good as a content management solution

the flexibility of the tool is great. I like that in most cases it's easy enough to be used by the content writer and does not necessarily require a web author to be able to use
AJ
Ankita J.
Community Manager at Uber
05/25/2016
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

One stop solution for content management

It is scalable for any size of association and site needs. It is an exceptionally stable CMS. It works with various sorts of working frameworks, for example, Windows and UNIX (Linux and solaris). Underlying php structure gives sublime extensibility and can be used to create hand crafted answers for big business level customers, partition of substance and configuration.

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HQ Location:
Hamburg, Germany

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@CoreMedia

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Year Founded
1996