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ConvergePoint

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15 reviews
  • 4 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2012
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ConvergePoint Reviews

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AH
Andrew H.
08/19/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Purpose Built for Policy Management However SharePoint Limitations still Exist

Funcationality is puspose built for policy management, including workflow managmeent, audit logging of approvals, track changes for document updates, tracking of due dates, and easy rollback to previous versions. The document library interface is easy to navigate and searchable for the basic user. ConvergePoint customer support is very knowledgable and has been extremely helpful supporting the product.
FC
Frank C.
08/13/2024
Validated Reviewer
Review source: Seller invite

Have been using ConvergePoint for over ten years and have not had no major issues or failures.

It is contantly making our job simpler and efficient. The automation keeps our review and approval process up to date and we have not failed an audit in ten years. Implementation and upgrades take a total of 30 to 40 minutes.If I have a question the customer support team responds within 24 hours or less.
Scott A.
SA
Scott A.
Lean Enthusiast | Process Facilitator | Business Efficiency Consultant
08/05/2024
Validated Reviewer
Verified Current User
Review source: Seller invite

Listening to the Voice of the Customer is your Super Power

With any software it is only as good as the people who use it and allowing them to see how it will enhance and add value to their work. CP Policy Management integration team has done a great job understanding our needs, putting themselves in the shoes of our employees and providing options and solutions to address out most common opportunities. Enhanced reports, ease of navigation and the introduction of "how do I" self-help library of support has been a game changer in how we interact with software. Having a software company that is interested in feedback and how they can make their product more useful and used is one of the core differentiators for their software as they are a software partner adding value to our document management program.

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HQ Location:
Katy, Texas

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@ConvergePoint

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Year Founded
2012