Its interface is easy to find what i need on it. It communicates well with me and with consumers

Easily access client machines and see all detailed info

In the MSP world it's difficult knowing when and if to build a 24x7 Help Desk. Continuum allows you to scale quickly and I love the ability to provide patching, managing and fixing of any size environment. The remote management platform is second to none. One of the featuress that I enjoy most is being able to setup an automatic remote admin user on every machine. I no longer need to worry about having credentials that the end users has to supply.