A large number of features and customization

The time DialSource helps save when going through a call campaign. The ability to have pre-recorded voicemails speeds up the process of calling a list. Plus the feature of emails to send with those voicemails takes away extra steps. All of these not only make the calling process faster but also reduces the workload on staff. This gives them more time to focus on prospecting or other projects. The note taking after a call is also very helpful in streamlining and staying organized. Notes taking when submitting a disposition are included with the activity on a Salesforce opportunity. This makes it easy to view all notes take for a specific contact.

We have used DialSource at South Carolina to engage with fans for over 3 years and it has become a vital part of our business operations. It allows us to connect with more fans in a shorter period of time. That extra time we then can devote towards other items like group theme days and personal thank you notes.