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ConnectWise

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1,511 reviews
  • 21 profiles
  • 36 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise Cybersecurity Management - Endpoint

2 reviews

ConnectWise Endpoint Detection & Response (EDR) Detect and contain threats to critical business assets

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ConnectWise Cybersecurity Management – Network

1 review

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise. ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

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ConnectWise Cybersecurity Management – Assessment

0 reviews

Launching a network security practice isn’t easy. Supported by our rapid response operations center, ConnectWise Fortify Assessment enables you to quickly ramp up your business with a comprehensive offering of expertly-crafted sales and marketing materials, assessment tools, and NFR licenses to operationalize your business. Get immediate insights that will drive conversations and a new revenue stream for your TSP practice.

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ConnectWise MDR

0 reviews

ConnectWise MDR delivers reliable cybersecurity and peace of mind to MSPs. -Protect endpoints, one of the most exploited attack surfaces -Eliminate cybersecurity alert fatigue for your team -Detect and respond to cybersecurity attacks faster -Hands-free cybersecurity for increased ROI and margins -Elite cybersecurity experts for proactive risk management -Lower your total cost of ownership

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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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1029
407
112
29
40

ConnectWise Reviews

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Profile Name
Star Rating
1029
407
112
29
40
RW
Ryan W.
08/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

x360 cloud is extremely simple to setup and effective

It takes a matter of a few minutes, literally, to add a 365 tenant. Backups occur automatically. It's practically set it and forget it.
Matt W.
MW
Matt W.
Chief Business Technology Strategist at Agile Business Systems
08/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

They're just so easy to work with, and always have been...

It's not the cheapest, it's not the most expensive. But it is the only long-time partner I've had that have staid true to their word of continuing supporting their products long term, and providing very knowledgable staff to help with complex issues. I admit I've jumped ship once or twice over the last 15 years (I worked with them as e-folder as well) but as other products were acquired by venture capitalists, they were gutted and support suffered. Axcient just works. And when it doesn't, they fix it.
Robert F.
RF
Robert F.
Managing Director
08/27/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Outstanding product and support

Customer Support is outstanding. Very easy to setup and use.

About

Contact

Phone:
800-671-6898
HQ Location:
Tampa, FL

Social

@ConnectWise

What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

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Year Founded
1982