Conexiom is a very easy to configure tool. Once you have the basics setup (i.e. communication/format/etc agreed), requesting a new "template" is as easy and simple as ordering a coffee in a cafe. We agreed to share detailed mapping instructions (i.e. a document that describes from customer PDF what to map and where to map to) and as a result we have 99% of first maps working perfectly. Only when we request specific mappings, the Conexiom Mapping Team need to come back with questions. But in general, it is easy to use. On top of the easy setup, it has 100% accurancy (which never can't be guaranteed by OCR solutions). Since we use Conexiom as alternative to real EDI, we have in some countries reached to 98% electronic orders and all of them are touchless (i.e. orders go straight through our business rules engine (to convert customer UOM codes to internal UOM, customer item codes to internal item codes, etc) and no Customer Service Representative has to review the order. This means that within a few minutes, the warehouse activities can start already. Since we changed to a REST API connection with Conexiom, the everage processing time at Conexiom is below 1 minute. Conexiom has been a game changer for us.

The efficency of the software. I love that you can train the software to remember changes. The mapping team is superb. Beyong easy to learn. The implementation team was always helpful. The integration team was so supportive and patient with us. We are now live and customer support is available for us. The frequency of use is 24/7. The features are awesome everything you need is on the dash board. Love it that!!!

After the initial set up, the processing of a document through Conexiom is very easy. Documents are processed very quickly and notifications come through within minutes. The use of the Conexiom Portal is easy to navigate through as well. Customer support is always on hand to help out when in need too.