・We can exchange operational information and discuss problem-solving strategies on a community platform for community managers, allowing us to incorporate various ideas into our community. ・Communication with the service development team and user interaction are well-established, driving the development by user feedback. This has increased expectations from the development side, resulting in continuous requests for new features from various users, making us hopeful for further functional enhancements.

・The most commendable aspect is the diversity it brings to community management, enabling us to reach levels in both hardware and software that we couldn't achieve on our own. Specifically, the system continually integrates various needs and usage methods from many communities, constantly updating and offering hardware benefits. On the software side, we are provided with opportunities for information exchange with other communities and receive dedicated, empathetic advice and analysis during regular meetings with Commune's CS, helping us to look at our community from multiple angles and identify issues.

・Features essential for community management, such as user-to-user chat rooms, events, surveys, a knowledge base for managing stock-type content, and user permission management. ・Ongoing product development and updates based on practical community management experiences allow us to focus on content creation by adopting Commune. ・Each feature can be built with no code, and design and layout changes are possible, enabling content improvement based on customer feedback. ・The features are versatile and adaptable to a wide range of use cases, with sufficient flexibility to meet different communities' specific characteristics and objectives.