This platform is equipped with all the necessary features for community management, and these can be freely customized. Regular updates are made, continually improving its ease of use.

① Detailed and comprehensive support from the support staff ・We receive empathetic guidance and improvement suggestions as if the tool providers are members of our product team. ・Their prompt and courteous responses are highly valued by users and have led to increased user engagement. ② Centralized management of user activities ・The ability to export user reactions and login information for specific periods makes improving community events and content easier. ③ User-friendly interface ・Even if there are uncertainties in operation, support staff provide immediate assistance. ・They quickly respond to user requests concerning operability.

Commune is a great platform that provides a one-stop-shop for our customers -- they can access our FAQs, watch our training content, communicate with us directly, or chat with their peers, all in Commune. We've seen a clear uptick in users reaching out with questions once we released our community in Commune, which allows us to provide faster, better customer support to our users. We love the variety of options in Commune -- it's so nice to host ALL your content in one place, and even provide fun incentives for your users (e.g. challenges). Commune is also very responsive to us, as customers, and has quickly responded to our inquiries and taken our feature requests seriously, which we appreciate.