CT is an incredibly easy to use, fully customizable and flexible tool to help you drive the coaching of your teams. With the ability to gather your thoughts and focus during each meeting you are involved in, you now have the ability to control what feedback message is delivered to help your teams improve. That's the primary goal here: improvement. Each assessment allows you to focus specifically on that team member and objectively review and coach them. The ability to have a back and forth conversation mixed with a tie-in to your preferred CRM system allows for alignment to specific cases to understand anything that may have been subjective.

CT Connect is simple and straightforward. The user interface is extremely easy to navigate. The behaviors to evaluate are clear and featured prominently alongside where the the actual assessment is happening. This is a great tool for anyone looking to put more of an emphasis on real-time feedback. It puts structure and a common understanding around the behaviors to exhibit in various scenarios. This ensures that you are your reports are on the same page and working toward the same goals and personal and professional growth targets.

I've leveraged CT Connect for about a year. I was a slow adopter but have been seen the benefits of it first hand. It helps to quickly and effectively provide insight on a reps performance, identify trends, immediately provide feedback, and more. It gives employees specific feedback on how to improve that they can always refer back to and see how they have improved over time. I have seen better results for the folks on my team that have been leveraging it vs those that have not. The team is super responsive and always looking for feedback on how to improve -- and then actually does it.