I really like the rating scale and addition of a rubric to ensure I am provide fair and consistent feedback to my teammembers

Feedback is in one location for you and the rep! You can score a sales rep based on every step of the sales process. Both of you can reference what was covered to ensure the rep is improving after every sales presentation. I've also been able to use the reporting for the rep's 90 day and annual reviews! It helps the rep see what areas they are improving and what other areas they can continue to work on.

Inspect what you expect - CT Connect is invaluable in helping leaders drive effective coaching engagements. In my opinion, one of the most important elements of sales management.