We've had commercebuild since the deploy of our online hinge store. I can always count on them when I need to make changes to our website. I'm not an IT person, and they make it easy to make any changes I might require.
Jess, is the greatest - always freindly and so very helpful. She makes it easy and understandable. Solutions are always timely, and follow-up is great!
We have been a customer since 2010 and currently run two sites accessing the one Sage300 accounting package.
We chose commercebuild for our eCommerce to ERP integration because it has the best product configurator available. The configurator is next level, most websites can do very basic product configurations. Commercebuild can do very complex configurations and check stock levels for all the options live from our Sage300. You can also have multiple tabs within a product, with different configurations.
We sell approx. 1200 different products, and they need detailed personalisation. We use the comments and instructions from the website to capture what the customers enter and link it to the Sage300 order entry.
The payments module is flexible, we are able to offer On Account, Payment on Pickup and Credit Card. Credit Card value is captured at checkout, but as we may need to alter orders the final amount is taken once invoiced. We run an end of day batch and payments are allocated automatically within Sage.
Commercebuild has always been willing to listen to suggestions for improvements and enhancements.
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