In addition to contact management and sales opportunity management you can add modules for marketing, customer service and project management and at a fair price. Customer service has been excellent and the staff is friendly and knowledgeable. We have found the system to be very intuitive and easy to use and we plan to add other modules shortly.

We have used Commence RM Enterprise Edition for 17 years. We have hosted the Commence server on our network this whole time and did not use their Cloud based solution. The best aspect I think is the ability to customize it to our needs. I have developed it from scratch and designed integrated modules for customer interactions, sales call reporting, sales lead handling, expense report submissions, marketing campaigns, project management, catalog fulfillment, etc.

We found Commence CRM to be that perfect balance between low cost solutions that offer basic functionality and the mainstream offerings like Microsoft Dynamics and Salesforce.com that offer the world, but are expensive and cumbersome to use. We like the user interface of Commence which is very intuitive and you can tailor the solution quickly and efficiently using the built in administrative tools. Other strong features include a customizable dashboard and excellent reporting including built in analytics.