Easy to use and add tasks: The interface is quite intuitive and easy to navigate Workflows and swimlanes: the workflows make our process easy to manage and allows me to take over to do all of the work myself when I have to. Labelling (its important to categorize types of tasks and their urgency level and it does that): It allows you to be flexible in whatever your style of time and process management

The messaging/notifications feature is very helpful, email alerts, etc.

The Kanban board really helps me to keep organized so I am always on top of my tasks. The limit on how many tasks you can have in each column really helps me to make sure that I am doing things in the order that they need to be done.