1. "All in same boat" approach - a true understanding and collaborative partnership between Coastal Cloud, Salesforce and the Customer. 2. Change Management and Communication (many partners neglect this) 3. Laser-focused awareness and understanding of the Customers business, their challenges and objectives and what they need to transform and achieve. 4. The relationship - successful implementations are not easy! You have to focus on the relationship and maintain it for success.

The Coastal Cloud team is extremely responsive and helpful when needed. Tyler Martin and Tim Hale have been our primary contact's and have proven most helpful in helping us create and maintain our Salesforce platform to meet our banks ongoing needs.

On-top of their domain expertise, the Coastal Cloud team approaches every client engagement with the utmost preparedness and professionalism. It is a delicate scenario bringing in a 3rd party into any customer engagement. Not only does Coastal Cloud deliver on expectations, but they exceed by complementing our process and approaching those engagements as a unified team.