CloudWave Customer Experience Experts

XCavate Mobile App

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XCavate is easy to use, reliable, enterprise-class cloud application that helps companies, backup & retrieves Salesforce logs. XCavate helps Salesforce users automatically archive historical logs. It is critical that your logs are accessible and auditable at a short notice to ensure business does not stop. XCavate helps Salesforce users’ backup logs, apply filters to identify logs and use keyword search to spot logs. This saves enormous time and effort for Salesforce users that they would have spent manually otherwise. XCavate is available as a Mobile App and Desktop version. You can download the app either from App store / Play store to get started.

NEONNOW

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NEONNOW: Omni-Channel Cloud Contact Centre Software Solution Elevate your contact center game with NEONNOW, a powerful cloud-based platform designed to revolutionize customer engagement, powered by Amazon Connect (AWS) Key Features: Intelligent Call Routing: Ensure calls reach the right agents swiftly. AI-Powered IVR Application: Personalize customer journeys with advanced natural language processing. CONCIERGE & CONVERSATIONS: Enhance interactions and streamline conversations for exceptional service. Seamless AWS Integration: Leverage the reliability and scalability of AWS technology. No-Code Platform: Empower your team with easy customization for greater control. Benefits: Elevate Customer Experiences Empower Agents with AI Insights Optimize Workflows for Efficiency Seamless Integration with AWS Real-Time Analytics for Informed Decisions NEONNOW is not just a platform; it's your key to transforming customer experiences and unlocking operational excellence.