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Cloodot

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12 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.9
Serving customers since
2019
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Canny

95 reviews

Product Description

Canny is a solution for teams to collect and organize feedback from theirs users.

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Cloodot Reviews

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Star Rating
12
2
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PA
Parvathy A.
--
09/24/2022
Validated Reviewer
Review source: Organic

Nice user interface, easy and fast customer support.

Simple interface. Easy to respond to customer chats and reviews. Templates option helps me to speed up replies.
FAHAD S.
FS
FAHAD S.
System Administrator at BISMI GROUP
09/24/2022
Validated Reviewer
Verified Current User
Review source: Organic

We got excellent customer satisfaction score with Cloodot!

My favourite thing about Cloodot is its user-friendly experience. I’m so comfortable navigating through the windows, monitoring performances, and checking messages. The platform they provide is very neat and organized, making it effortless to find something. I never thought communicating with customers will be this much interesting and simple. Our customers have started to notice our improved interactions and we’re getting positive responses from them. The painful process of collecting customer feedback is all behind us now. Thanks to Cloodot, the immediacy of our responses added to the personalized touch attracted a lot of customers to us.
NC
Nafih C.
01/02/2022
Validated Reviewer
Verified Current User
Review source: Organic

Providing timely resolutions have become easy.

The best thing about Cloodot is that it helps you to create fast resolutions. Our interaction quality is much higher with Cloodot. It has been a great help in answering queries pretty fast. No wonder our response rate automatically improved, especially with such user-friendly tools! It was generally very easy to set up. I like the option to decide which support personnel has access to which channel. That way, I can divide the load evenly.

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Contact

HQ Location:
Deleware, US

Social

@cloodot

Details

Year Founded
2019