I simply thought this would be a service to assist me in accepting deposits on repairs or custom work. However, it's now become an essential part of my sales work flow; I use Clientbook practically every day. Oftentimes customers will hear my sales pitch and want to step away to shop around and think things through. Historically, this has meant that once they leave my shop, it's just as easy for them to google things or start their research with another retailer than it is for them to come back into my shop to put down a deposit and get things rolling. For a few months now, I've been following up my sales pitches with an email including the detiails of their estimate and a simple Clientbook link to pay the deposit. No less than 90% of people just review my email and make the payment same day. This is huge improvement over the 50/50 luck I had when people were leaving the store and I was asking them to come back for a deposit. Clientbook makes it super easy to accept payments from people who are interested in your service while they're still a hot lead, which, as we all know, is essential to capturing those sales. I haven't experienced any issues with the links and it's really straight foward for myself and customers to use. Highly recommend!

I love that it allows me to take work elsewhere and complete sales without having to be in the store.

Very easy to use and allows us to give excellent customer service.