I do like that ClickHelp is an all-in-one solution - I can create, publish, share, and manage knowledge across the whole company. I don’t need to send docs via email - I can just give permission and here we go. A big advantage is that it’s possible to quickly publish new articles, update them, and delete outdated content. And I can do it from my portal.

Live Chat integration. We can provide our clients with instant assistance. Content reuse features. Now, I don’t need to copy paste necessary content, one click and it’s done. Searching and navigation are extremely handy. Google Analytics integration allows us to learn how readers explore our content and this helps us to boost our SEO.

I like that I can create and manage my documentation online with ClickHelp without downloading any additional apps since ClickHelp is a browser-based solution. Plus, I like that ClickHelp is a complete tool, so I don’t need to buy any additional packages.